Package Ticket (supported by order)
This is a convenient way that the advanced countries popularize it. DWN - with high quality service standards - is currently applying the Ticket package for its customers in Vietnam & ASEAN. For each order purchased from DWN, you will be given the Ticket - corresponding after-sales support (after-sales-service). Whenever there is a problem, you can easily contact DWN for support under the Tícket package you have been given.
This is very suitable for systems that do not require too high a 24/7 operation, or for customers who want to use a Safe Support Service but in a reduced direction. You can also choose to purchase a Ticket number according to your needs and system status (even if you haven't purchased a system / device at DWN)! DWN Company offers flexible ticket packages depending on the complexity of your system.
DWN has been supporting on-demand services for many domestic and foreign customers.
Many cases are difficult and spectacular - like the case of Chip Mong Group in Laos (one of the largest multidisciplinary business groups in Laos). They have purchased hundreds of high-end equipment from leading technology firms, but SI companies in Laos cannot handle the complicated integration & configuration problem between these Solutions - according to a very complicated Diagram model. between multiple WAN & LAN. Some big S.I in Vietnam also dare not take care of them! DWN has provided Core network integration & deployment support for them & quickly processed within 2 weeks (while specialized S.I is expected to take 2 months to complete). We responded quickly and optimally to the very strict requirements of this Group!
If you need Technical support, please contact us immediately, or send your Inquiry below, to receive 2 Tickets - FREE support & consultation. In addition, to share the common difficulties from the post-Covid-19, DWN is offering up to 30% discount on IT365 service packages, and up to 20% off when purchasing 12-Ticket and above Packages (especially packages Service purchased with the system).